Frequently Asked Questions

After your order you send us a photo of your child's drawing. Our team turns it into a short animated clip that keeps the drawing's original look – just in motion. We email you the finished video, and you copy it onto the frame.

Use the upload link in your order confirmation email, or send a clear photo of the drawing to office@mylittle-artist.com with your order number. Drawings on plain paper with strong colors work best.

You'll receive each animation by email within 3 business days after we receive the drawing.

As many as your set includes: 1, 3 or 5 drawings. Send them right after checkout so we can start animating. Want more later? Just email us.

Connect the frame to your computer with the included USB-C cable and copy the video file onto it. No memory card needed – the 4GB built-in storage holds plenty of animations, photos and videos. Step-by-step instructions come with every animation.

Just reply to our email – we'll redo it free of charge.

No. The Little Picasso Frame works without Wi-Fi, without an app and without a subscription.

Yes! Besides your animations, the frame shows your own photos and plays videos with sound through its built-in speaker.

The frame has 4GB of built-in storage – room for lots of animations, photos and videos.

Yes. A built-in rechargeable battery lets you enjoy it cord-free, and it charges via USB-C.

Every set includes the Little Picasso Frame. The Single Set includes 1 animated drawing, the 3-Drawing Set includes 3 and the 5-Drawing Set includes 5 – perfect for siblings or for adding new drawings over time.

Yes! Just enter the recipient's address as the shipping address at checkout. You can still send us the drawings and receive the animations yourself.

Orders ship with tracking and usually arrive within 7–12 business days. You'll receive a tracking link by email as soon as your frame is on its way.

If you aren't 100% happy, contact us within 30 days of delivery and return the frame for a full refund of the purchase price (delivered animations excluded). Return shipping costs are paid by the customer. See our Refund Policy for details.